BetAdonis committed to endorsing responsible gaming as a policy of customer care and social responsibility. We believe it is our responsibility to you, our customers, to ensure that you enjoy your wagering experience on our site, while remaining fully aware of the social and financial harms associated with problem gambling.
Gambling should be treated as a fun pastime, and not as a means to generate income. Whilst the majority of the people are able to treat gambling as recreation and spend only what they can afford to risk, for some it can be more difficult. In order to maintain control of your gambling habits we remind you to always consider the following points:
Gambling should be done in moderation and undertaken as a form of leisure not as a genuine way of making money
Avoid chasing losses - there will always be another day.
Only gamble when you can cover the losses
Keep track of the time and monitor the amount of money you spend
Should you need a break from gambling, self-exclusion from one or all products can be activated by contacting Support.
If you need to talk to someone about any concerns you may have with your gambling, please contact one of the organisations which we have
Do you have a problem?
If you are concerned that gambling has had a negative impact on your life or someone else's then the following questions may help you find out.
Does gambling prevent you from attending work or college?
Do you gamble to pass time or to escape boredom?
Do you gamble alone for long periods of time?
Have others ever criticised you for your gambling?
Have you lost interest in family, friends or hobbies due to gambling?
Have you ever lied to cover up the amount of money or time you spend gambling?
Have you lied, stolen or borrowed in order to maintain betting habits?
Are you reluctant to spend 'gambling money' on anything else?
Do you gamble until you lose all your money?
After losing, do you feel that you have to try and win back the losses as soon as possible?
If you run out of money when gambling, do you feel lost and in despair and feel the need to gamble again as soon as possible?
Do arguments, frustrations or disappointments make you want to gamble?
Does gambling make you depressed or even suicidal?
The more questions that you answer 'yes' to, the more likely it is that you are having difficulties with your gambling. To speak with someone
who can give you advice and support, please contact one of the organisations detailed below under Gambling Counselling Organisations.
In order to assist our players in gambling responsibly, BetAdonis offers players the possibility of defining Financial Limits applicable to their accounts. To set a limit, please contact website support and state your desired limit or go to My Account, Responsible gaming section, if applicable. A limit will take place from the moment you set it and will not take previous deposits in consideration. This option can be accessed within My Account section, if available, or by contacting Support. Limits can be amended at any time. A decrease in the deposit limit will take effect immediately, but an increase can only occur after a specific cooling-off period, in order to avoid rash decisions. Further information on cooling-off periods can be found in the Terms and Conditions.
If you require any further information or assistance regarding our functionality, please contact Support.
Standard Account Closure
Should you wish to take a break from gambling, whatever the reason may be (except in situation of gambling problems, where the self-exclusion option should be utilised as illustrated further down), we offer you to close/freeze your account with us. To close your account please contact our Customer Support. A standard account closure means that your account can be reopened at any time, upon request. To reopen your account please contact Customer Support. In some instances, we may ask for a reason before activating the account.
If you feel that you may have lost control of your gambling, we also offer self-exclusion option which can be activated via email, as specified in the Terms and Conditions. You MUST state your wish to SELF-EXCLUDE and any such request will take effect within 24 hours from the moment of receipt of the request by our Support team. NOTE: Unless SELF-EXLCUSION has specifically been stated, your request will be treated as standard account closure as illustrated above and can therefore be reopened at any time during the selected period.
For additional information about how we treat self-exclusion such as potential closure of other accounts on sites managed and operated by the license holder, please visit the Terms and Conditions. During the period of self-exclusion, it will in most instances NOT be possible to reopen the account and any request to do so will automatically be rejected.
If you are considering self-exclusion, please consider contacting all gambling companies with whom you have accounts with and ask for to be self-excluded there as well. We also recommend installation of software that will allow you to block access to internet gambling websites. Filtering Systems can be found on the bottom of this page.
IT IS ILLEGAL FOR ANYONE UNDER THE AGE OF 18 TO OPEN AN ACCOUNT ON BETADONIS.COM .ONLINE GAMING IS PERMITTED FOR ADULTS ONLY .GAMING IS NOT ALLOWED UNDER THE AGE OF 18 AT ALL .
Filtering solutions allow parents to regulate access to the internet, based on chosen criteria. Parents can use filters to prevent their children from accessing, amongst other things, gambling websites. If you share your computer with friends or family who are under the legal age to register or bet with our site, or have requested self-exclusion from gambling sites, please consider parental filtering solutions such as:
Net Nanny™ www.netnanny.com