You have to upload the set of documents for verification to your account on the Website.
You are to provide the following documents (screenshots) in order to get your account verified and make it withdrawable: passport or both sides of your ID, any receipt with your personal data (current address, tel, etc not older than 3 months), Neteller/Scrill etc. accounts screenshot or both sides of your bank card .
Make sure that types of documents are : gif, jpg, jpeg, png, tif, tiff, pdf and the maximum file size is 5 MB.
Security department starts checking after all set of documents provided, so usually it takes not more than 48 working hours to verify them
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